What Is The Valley Of Ashes In The Great Gatsby - 1311 Words

In the fiction novel The Great Gatsby, by F. Scott Fitzgerald, the story is told from the first person point of view through Nick Carraway, retelling the accounts of our protagonist, Jay Gatsby. Throughout this piece, Jay Gatsby strives to be with his so-called true love, Daisy, but soon finds out that she married another man, which creates conflict between many of the characters. The Great Gatsby has an abundance of symbols throughout the entire text, including the Valley of Ashes representing the moral and social decay of society in the 1920s, the green light symbolizing Gatsby s desire to have Daisy as well as the eyes of Dr. T.J. Eckleberg representing God piercing down upon and judging the American society of this era. One†¦show more content†¦To explain not only do they live in an atmosphere full of ash, but it is turning regular humans into â€Å"ash-grey men† who â€Å"swarm† like insects around the factories and cargo trains (that’s the â€Å"l ine of grey cars†). These are the people who do not get to enjoy either the luxury of life out on Long Island or the faster-paced anonymous fun that Nick finds himself enjoying in Manhattan. In the novel’s world of haves and have-nots, these are the have-nots. In conclusion, the Valley of Ashes shows the social decay that results from the wealthy indulging people of West and East Egg taking advantage society and leaving the poor have to live among the ashes. Another major symbol in the great gatsby that relates to the social decay of society is the green light, which represents gatsby s hopes and dreams for his future which is associated with daisy. But it doesn t just relate to the social decay, but also the way on how corrupt minds view the American dream and what it should be. Gatsby is hoping that his dream can become a reality so he can stop being lonely and finally fill that missing piece of his life. He looks at this light every night, â€Å"he stretched out hi s arms toward the dark water in a curious way† as he looks at the light he imagines himself in a happy home with daisy and everything is great in his mind which is what he wants.Show MoreRelatedThe Valley Of Ashes In The Great Gatsby Analysis1569 Words   |  7 Pages In the novel, The Great Gatsby by F. Scott Fitzgerald,the author uses The Valley of Ashes as a symbol of the tragedy of the middle class, death, and hell in order to show that the poor citizens of America live a tragic life. The reader is first introduced to the dirty, impoverished Valley of Ashes when Tom Buchanan brings the narrator Nick Carraway to meet his mistress, and is later used as a setting of tragedy. Nick first arrives in the Valley of Ashes when Tom forces him to meet Myrtle, his mistressRead MoreSymbolism And Symbolism Of The Great Gatsby By F. Scott Fitzgerald993 Words   |  4 PagesConte Roe H English 10 December 2012 In every piece of great literature authors use symbols to convey a feeling or thought. The novel, For example, Lord the Flies, William Golding memorably uses a conch shell to represent order and the destruction of order. Or in To Kill a Mockingbird, Harper Lee uses the physical and metaphoric sense of the mockingbird to convey the idea of innocence and the loss of innocence. In The Great Gatsby, F. Scott Fitzgerald employs the use of symbols to enhance aRead MoreThe Great Gatsby By F. Scott Fitzgerald1248 Words   |  5 PagesIn The Great Gatsby, by F. Scott Fitzgerald, symbolism plays a major role in the continuation of the plot. Symbolism in this novel uncovers emotional backstories of the main characters, shows why the characters make the choices they do, and the difference of the meaning of certain objects in the novel. Although there are many different symbols in The Great Gatsby, the ones that stick out the most are the green light, the eyes of T.J. Eckleburg, and the Valle y of Ashes. Each symbol can have many differentRead MoreThe Great Gatsby By F. Scott Fitzgerald1318 Words   |  6 PagesFitzgerald’s The Great Gatsby. There are many symbols used in the book The Great Gatsby such as the green light, the valley of ashes, and the eyes of Doctor T.J. Eckleburg. The green light represents Jay Gatsby’s hopes, as well as his dreams, for the future. Because many people strive to become rich in The Great Gatsby, the result is moral and social decay. The valley of ashes represents social and moral decay, and it also represents the predicament of poor because the poor live in the filthy ashes and loseRead MoreAnalysis Of The Poem The Waste Land Essay1714 Words   |  7 PagesEnvoking T.S. Eliot’s poem â€Å"The Waste Land†, the â€Å"Valley of Ashes† depicted in The Great Gatsby serves a multitude of symbolic functions. It primarily provides significant contrast to East and West Egg. This contrast is not simplistic, as Fitzgerald guides the reader into understanding that the areas are inextricably linked in terms of the American dream and moral corruption. Furthermore, the Valley of Ashes is a physical manifestation of the theme of death and mortality constantly being threadedRead MoreThe Great Gatsby By F. Scott Fitzgerald Essay983 Words   |  4 PagesThe Great Gatsby portrays the general feeling of the 1920’s through complex characters such as Jay Gatsby, Tom and Daisy Buchanan, and Nick Carraway. Fitzgerald uses symbols such as the billboard, the green light, and the valley of ashes to convey themes and propel the plot forward. T.J Eckleburg’s giant eyed billboard is an essential symbol in The Great Gatsby. Eckleburg’s watchful eyes are a representation of God that observe the people who live in East and West Egg and the valley of ashes. TheyRead MoreF. Scott Fitzgerald s The Great Gatsby974 Words   |  4 PagesPoverty in the Valley of Ashes: The Great Gatsby â€Å"This is a valley of ashes- a fantastic farm where ashes grow like wheat into ridges and hills and grotesque gardens where ashes take the forms of houses and chimneys and raising smoke and finally, with a transcendent effort, of men who move dimly and already crumbling through the powdery air† (Fitzgerald 26). In the novel, â€Å"The Great Gatsby,† the author F. Scott Fitzgerald, mainly depicted lives of the rich and their luxuries but also showed theRead More The Great Gatsby and the Valley of Ashes Essay1149 Words   |  5 PagesThe Great Gatsby and the Valley of Ashes    Many times we hear of societys affect on people; society influencing the way people think and act.   Hardly mentioned is the reverse: peoples actions and lifestyles affecting society as a whole and how it is characterized.   Thus, society is a reflection of its inhabitants and in The Great Gatsby, by F. Scott Fitzgerald, it is a wasteland described as the valley of ashes.   Since the characters of this novel make up this wasteland, arent they theRead MoreThe Great Gatsby By F. Scott Fitzgerald970 Words   |  4 Pages The Great Gatsby the American Dream The story The Great Gatsby occurs within the limits of Long Island, New York in the summer of 1922. The era of perished moral values, distrust, greediness, and an unfilled search of happiness. F. Scott Fitzgerald (author of this novel) introduces many different characters who, ultimately, were in search of the American Dream. Nick Carraway, the narrator goes to New York in hopes of learning about the bond business. Nick wishes to one day achieve the AmericanRead MoreThe Great Gatsby By F. Scott Fitzgerald957 Words   |  4 PagesThe story The Great Gatsby occurs within the limits of Long Island, New York, in the summer of 1922. 1922 was the era of perished moral values, distrust, greediness, and an unfilled search of happiness. F. Scott Fitzgerald author of this novel introduces many characters who, ultimately, are in search of the American Dream. Nick Carraway, the narrator, goes to New York in hopes of learning about the bond business. Nick hopes that one day become rich. He lives in West Egg were the â€Å"new rich† reside

Descartes First Meditation On The Existence Of God

Sara Simpson Final Paper Due: 12/06/2015 Professor Minglai Dong Descartes Third Meditation: Recommended Topic 2 Descartes’ third meditation on First Philosophy is all about the existence of God. There are many things that Descartes talks about in this meditation. His intentions are to create a set of proofs or arguments that will irrefutably prove God’s existence. He already believes that God exists but he is mainly trying to dispute the reasons why God might not exist or how God may be a deceiver. The definition of God to Descartes can be summed up as the ultimate perfect being that is infinite. As a rationalist, Descartes was interested in knowledge based on reason or logic. The existence of God was an important facet to his understanding, because the existence of such a being meant that his knowledge could be certain. Descartes says, â€Å"I think therefore I am. †He can say with metaphysical certainty that he exists due to his ability to think and to reason. He is certain that he exists and is a thinking thing that doubts, affirms, denies, etc. â€Å"I am a thing that thinks, that is to say, a thing that doubt, affirms, denies, understands a few things, is ignorant of many things, wills, refrains from willing, and also imagines and senses. (Descartes 70)† He then goes on to talk about math as an example of a certain and simple concept that is also true and important to him. â€Å"But what about when I considered something very simple and easy in the areas of arithmetic orShow MoreRelatedDescartes Belief in God Essay1503 Words   |  7 PagesDescartes and God In his groundbreaking work, Meditations on First Philosophy, the French philosopher Rene Descartes lays the groundwork for many philosophical principles by attempting to â€Å"establish a bold and lasting knowledge† (171)1. The foundations for knowledge Descartes established would go on to influence a plethora of other philosophers and philosophical works. Descartes argues in his meditations first from the point of view of complete skepticism, using skepticism as a tool in order toRead MoreAnalysis Of Descartes s The Six Meditations 1272 Words   |  6 Pagesthe six Meditations, Descartes comes to the conclusion that memories and dreams are deceptive and are not to be trusted. He discusses the existence of material objects, God, and himself. God exists and allows deception and Descartes’ ability to recognize that everything is false proves that he exists as well. He explains the difference between imagination and intellect, as well as the idea that the senses are dece ptive and that knowledge comes from the mind and reason. Descartes’ belief in God allowsRead More Descartes1226 Words   |  5 Pages The next stage in the system, as outlined in the Meditations, seeks to establish that God exists. In his writings, Descartes made use of three principal arguments. The first (at least in the order of presentation in the Meditations) is a causal argument. While its fullest statement is in Meditation III, it is also found in the Discourse (Part IV) and in the Principles (Part I  §Ã‚ § 17–18). The argument begins by examining the thoughts contained in the mind, distinguishing between the formal realityRead MoreDescartes Meditations On First Philosophy1712 Words   |  7 PagesDescartes’ Meditations on First Philosophy (1641) contains six Meditations. In the first two of these Descartes addresses doubt and certainty. By the end of the second Meditation Descartes establishes the possibility of certainty by concluding that he is a â€Å"thinking thing† and that this is beyond doubt. Having established the possibility of certainty, Descartes attempts to prove the existence of God. The argument he presents in the Third Meditation for the existence of God has been nicknamed theRead MoreDescartes Meditation Iii1297 Words   |  6 PagesIn the Mediations of First Philosophy Descartes tries to prove the existence of God in the third meditation. He does this by coming up with several premises that eventually add up to a solid argument. First, I will explain why Descartes ask the question, does god exist? And why does Descartes think he needs such and argument at this point in the text. Secondly, I will explain, in detail, the arguments that Descartes makes and how he comes to the conclusion that God does exist. Next, I will debateRead MoreEssay about Descartes Third Meditation: Proof of Gods Existence1382 Words   |  6 PagesDescartes Third Meditation: Proof of Gods Existence In Rene Descartes Meditations on First Philosophy, Descartes is seeking to find a system of stable, lasting and certain knowledge, which he can ultimately regard as the Truth. In his methodical quest to carry out his task, Descartes eventually arrives at the proverbial fork in the road: how to bridge the knowledge of self with that of the rest of the world. Descartes’ answer to this is to prove the existence of God. The purpose of this essayRead MoreComparing Aquinas And Descartes Arguments For The Existence Of God766 Words   |  4 PagesAquinas and Descartes both have arguments for the existence of God, with some similarities and a multitude of differences. Descartes presents two major premises in his argument with his degrees of reality principle and his casual adequacy principle. It is possible for Descartes to be influenced by Aquinas, but the arguments for the same thing differ greatly that even if any inspiration Descartes could have pulled from Aquinas work is minimal , to say the least. Comparing Aquinas and Descartes they bothRead MoreAnalysis Of Rene Descartes s Meditations On First Philosophy 1399 Words   |  6 Pages Rene Descartes was born in in La Haye, France, in 1596 and he studied at La Fleche Jesuit College and University of Poitiers. Descartes also lived in Germany, Holland and Sweden. He then worked in the army as a private councillor and then as a court philosopher. Descartes book ‘Meditations on First Philosophy’ was first published in 1641. The edition used to write this essay was edited by John Cottingham and was published by the Cambridge University Press in 1996. Descartes was the first philosophyRead MoreDescartes and God Essay820 Words   |  4 PagesDescartes and God Everywhere in this world there are debates on many things. Logic is often employed in order to understand and come to an agreement on these debated topics. One such topic, which is arguably the greatest topic of debate occurring in modern day, is the existence of God. Sure, many people believe in some sort of higher being, but how many of them try and use logic and rational thought to prove the existence of God. Many probably, however we will only look at one such person.Read MoreEssay on Mediations of First Philosophy by Descartes1296 Words   |  6 PagesMediations of First Philosophy by Descartes In the â€Å"Mediations of First Philosophy† Descartes tries to prove the existence of God in the third meditation. He does this by coming up with several premises that eventually add up to a solid argument. First, I will explain why Descartes ask the question, does god exist? And why does Descartes think he needs such and argument at this point in the text. Secondly, I will explain, in detail, the arguments that Descartes makes and how he comes to the conclusion

A Brief Overview of the Interralatedness of the Three Gospels Free Essays

string(28) " in constructing their own\." Introduction: Coming to Terms with the Problem Most everyone who reads the Synoptic Gospels observes similarities that exist among them; their passages are very similar in content and structure which would make one think the authors borrowed material from each other or perhaps at all the same sources. However they are equally different in content and structure. This brings about the problems with the Synoptic Gospels commonly called the â€Å"Synoptic Problem. We will write a custom essay sample on A Brief Overview of the Interralatedness of the Three Gospels or any similar topic only for you Order Now † Looking for a solution that is reasonable and defensible, we will look at biblical history, early church history, and the content of the Gospels themselves. As I answer these questions, and bring an overview to the synoptic problem, and provide a defense of the Fourfold-Gospel Hypothesis as the most reasonable and dependable solution to the problem. A General Description of Synoptic Relationships Synoptic Gospels fall into three separate categories: wording (vocabulary), order (structure), and parenthetical material. Relationships and Content Consider the following verse from the passage in Matthew 19 about the children coming to Jesus. Matthew 19:14 Let the children come to me, and do not hinder them; for to such belongs the Mark 10:14 the children come to me, do not hinder them; for such belongs the Luke 18:16 Let the children come to me, and do not hinder them; for to such belongs the Matthew 19:14 kingdom of heaven. † Mark 10:15 kingdom of God. Truly I say to you, whoever does not receive the kingdom Luke 18:17 kingdom of God. Truly I say to you, whoever does not receive the kingdom Matthew 19:15 And he? Mark 10:16 of God like a child shall not enter it.† And he took them in his arms and Luke 18:17 of God like a child shall not enter it. † Following Swanson’s method of underlining the similarities, one can see there are definite similarities between the Gospels. There are however differences, the italicized words shown in Mark and Luke show the difference in formatting. The parenthetical materials in the Synoptic Gospels writers create the relationship in the content. Stein states that â€Å"it is highly unlikely that two or three writers would by coincidence insert into their  accounts exactly the same editorial comment at exactly the same place†. The Gospels themselves show the phenomenon of similarity and divergence within the structure. Much of the history and teaching of the Synoptic Gospels is contained in pericopac (literary units comprised of one argument or thought) and these pericopae often appear in the same order in all three Gospels, and yet there are obvious differences. Carson and Moo explain this problem well: All three Synoptic Gospels roughly follow the same order of events, even when there is no clear chronological or historical reason to do so. Each evangelist, however, omits material found in the other two, each contains unique incidents, and some of the events that are found in one or both of the others are put in a different order. The Investigative History of Synoptic Relationships The history of the investigation into the relationship between the Synoptic Gospels is divided into two great epochs: the early Church in the modern church era. The Early Church According to Dugan in his notes a History of Synoptic Problem, many are taken accounts to writing of the life of Jesus of Nazareth including Luke in Luke 1:1-4. Tatian (c. 110-172) put the four Gospels together in his famous book Diatessaron. Tatian worked to fit the four Gospels into one bound book. Ammonius in the third century took Matthews Gospel and broken it paragraphs. He also took the other three Gospels and rearranged their content. Augustine (AD 354-430) produced works called On the Harmony of the Evangelist. Augustine’s work was typical of many harmonies of Gospels purchased early years of the church. Modern synopsis was produced in 1776 by J. J. Griesbach. The Modern Church No attempts were made to parallel the Gospels except for Ammonius until the eighteenth century. The archetype of the modern-day synopsis is Griesbach. From the eighteenth century there’s been an explosion of study and investigation into how the Synoptic Gospels relate to each other. Many criticisms have reason over the Synoptic Gospels from oral traditions to reaction criticism. Proposed Solutions for the Synoptic Problem Forming a hypothesis around the first three Gospels; while looking at the exact agreement within them and yet the wide divergence of what is written in them. There are four principle explanations of the Synoptic Problem. Common Dependence on One Original Source The German critic Gotthold Lessing proposed a solution to the synoptic problem using type of proto-Gospel that has since been lost as a common source for the Gospel writers. This source is referred to as â€Å"Ur-gospel† and it seemed to have been written in Arabic or Hebrew. Lessing understood Luke’s prologue to be a narrative. J. G. Eichhorn and others took the Ur-gospel and modified it to include some possibly â€Å"lost Gospels as the sources for the synoptic Gospels† Common Dependence on Oral Sources  J. G. Herder in 1797, proposed his hypothesis stating the oral summaries of the life of Christ. Gundry believes that the Ur-gospel theory lacks credibility with the relationship between the Gospels. Gundry explains: †¦ Most modern scholars doubt that transmission by word-of-mouth could have retained so many and such minute verbal resemblances as exist among the synoptics, especially in the narrative, which is not so likely to have been memorized verbatim as possibly the words of Jesus were memorized. Common Dependence on Gradually Developing Written Fragments  F. Schleiermacher originally suggested this theory in 1817, suggested that the church began to collect fragmented writings from the apostles. These fragmented writings became the source of material for the Synoptic Gospels. This cannot be true though. There is more evidence now than ever that there was simply sharing of material between the synoptic writers. Interdependent This group of proposed solutions assumes that â€Å"two of the evangelists used one or more of the other Gospels in constructing their own. You read "A Brief Overview of the Interralatedness of the Three Gospels" in category "Papers"† There were other material that could have been used during this period of time; however the apostles writing at the same time borrowed text from each other to write their own Gospels. The third hypothesis worth mentioning is the Augustine proposal. The Augustine Proposal The Augustine proposal says the Gospels were put into the Canon according to their composition. Some proposal says that Matthew was written first, then Mark, Luke, then John. Augustine is the first theologian from the west to make the connection between Mark and Matthew’s Gospel, and assuming that Luke borrowed documents from both to write his Gospel. Augustine’s theory of interdependent was the predominant theory until the eighteenth century when several other proposals began to surface. The Two-Gospel and Two-Source hypothesis are the most widely accepted theories today. The Two-Gospel (Griesbach) Theory In 1789 J. J. Griesbach published a paper in which he proposed the order of synoptic compositions of Matthew, Luke, and Mark each writer’s previous writers work. Griesbach says Matthew wrote his gospel first, Luke used Matthews Gospel to write his, and Mark used both Matthew and Luke’s Gospel to write his Gospel. Orchard has taken Griesbachs’ theory to a new level. Orchard has done research in the area of the Two-Gospel Theory and believes that Marks Gospel is a composition of Matthew and Luke’s Gospel. The Two-Source Theory This is by far the most widely accepted solution to the Synoptic Problem. Their primary sources of Synoptic Gospels. Markan believes that Mark’s Gospel was written before Matthew and Luke, and â€Å"Q† a saying source. Mark parallels Matthew 97. 2% of the time, while Luke parallels Matthews’s gospel 88. 4% of the time. Mark awkwardly wrote suggesting that it was the first gospel written and that my fuse was written later, using Mark’s primary source, correcting the difficulties with the language. It would be easy later on in expressions that might be misunderstood. With Matthew and Luke having so many verbal language agreements with Mark it would indicate that Mark was written first and they at least collaborated or used the same material when writing the Gospels. The â€Å"Q† becomes a factor when looking at Markans assumption that Matthew and Luke used Marks Gospel yet writing independent of each other. The two source theory is by far the most widely accepted explanation of the Synoptic Problem. With this theory Matthew and Luke used Marks Gospel as their narrative source and Q for their material. However there appears to be a better explanation of the synoptic problem. The Fourfold -Gospel Hypothesis takes in both the initial evidence the external evidence. The Fourfold -Gospel hypothesis is the most dependable and reasonable solution to the synoptic problem. The fourfold-Gospel Hypothesis: A Most Reasonable and Defensible Solution Scott McKnight makes and observation surrounding the Synoptic Problem. Literary levels connect Matthew Mark and Luke and they are highly mutually dependent on each other. Mark can be considered the middle factor. Benard Orchard gives a logical conclusion to the Synoptic Problem. Orchard states: â€Å"†¦ The historical and patristic evidence, the internal critical evidence for mutual literacy dependence, and the â€Å"scenario† necessary to show how the tendency between the first and the second lines of the argument can be satisfactorily resolved.† With the Fourfold-Gospel Hypothesis, Matthew Rocha particularly Jewish church in acts 1-12, Luke wrote second to provide the gospel to a Hellenistic church that was in a missionary expansion with Paul in acts 13-28, while Mark was last Gospel written and records Peter preaching in Rome. External Historic and Patristic Evidence With fourteen different patristic witnesses on Blacks list that support the theory that Mark wrote last and used Matthew and Luke. According to the Patristic witnesses Matthew wrote second and John wrote last. Paul helped Luke write his Gospel either second or third. According to historic evidence in the early church, Matthew wrote first, second, and Mark). Lea and Black disagree with Markan saying: â€Å"however popular Markan priority may be today, it seems to fly in the face of the statements of the earliest church fathers, who are almost unanimous in asserting that Matthew predated both Mark and Luke. † Internal Evidence Markan states Mark was written first due to the shortness of the Gospel. As Matthew and Luke wrote their Gospels more accurate information was available then when Mark wrote his Gospel. Mark writes about five periods of Christ’s ministry. Mark’s writing style is also simple and primitive compared with Matthew and Luke. Mark writes much of Peter’s preaching. â€Å"All that internal literacy criticism can do is to show that an existing text could have originated in more than one way. † When looking for reasonable and dependable solutions one must choose â€Å"the source theory that best reflects the actual historical circumstances† for this solution of the Synoptic Problem. When looking historically and biblically as a scenario to Mark’s writing the Fourfold- Gospel Hypothesis represents Mark’s writing well. The Scenario of Mark’s Writing In Jerusalem and Palestine during the final stages of the formation of the early church there was almost exclusive focus on preaching of the Gospels to the Jews. Matthew predicts Jesus is the fulfillment of the Jewish prophecy. A need arose as the gospel progressed from Palestine to the Jews of Diaspora and then to the Gentiles. The need for a universal Christ and less Jewish Christ and a more Hellenistic Gospel. This would be Luke’s account it is â€Å"directed toward those Hellenistic congregations founded by the apostle Paul on his missionary journeys. † Mark binds Matthew and Luke’s Gospels together. Black explains Mark’s gospel: â€Å"because secondary chapter, Luke needed the approval of an eyewitness apostle proper accreditation in the church†¦ Peter himself was apostolic eyewitness they provided the accreditation for the gospel of Luke by personally comparing it with the Gospel of Matthew as he gave his own oral version of the stories common to both, at which he himself had been present in person.† Peter uses both Luke and Matthew’s Gospels to preach from, giving accreditation to both Gospels. Paul had been using Luke and Matthews’s gospel and with Peter using them and accepting them it gave a stamp of approval for Paul so no one could accuse Paul of wrong-doing. Looking at the Synoptic Problem the Fourfold- Gospel Hypothesis is a dependable solution because it takes into account the biblical writing the Gospels, evidence in the writing of the early church fathers, the internal evidence of the Gospels. All three Gospels speak to their own time period. Conclusion This brief overview of the Synoptic Problem has defined the problem by definition. The source relates to the Synoptic Gospels can be seen as a problem. It is difficult to determine the true source of the Synoptic Gospels. They have been part of the canon and church history for centuries. The Synoptic Gospels are part of the big picture, it is divinely inspired, and the inerrant Word of God. The historical evidence would lead one to believe the Fourfold- Gospel Hypothesis is the most reasonable way to make the picture fit. How to cite A Brief Overview of the Interralatedness of the Three Gospels, Papers

The Complete Care Division

Question: Write an essay onThe Complete Care division. Answer: The Complete Care division is undergoing several problems in its day to day functioning. There is shortage of skilled manpower in the company. The repair and services division requires skilled technical operators in their telephone centers. The equipments used by the company are unreliable and they are unable to satisfy the required purpose of performing to the optimum level. The division has also faced the issue of the unavailability of machine parts, which are often required either by themselves or by the customers. The company was unable to provide the desired level of customer satisfaction. It was believed that the company possesses several faults in their operational process for which they received multiple problems from the customers. Purpose of the Research The primary purpose of the research is to determine the effectiveness of the concerned work division. It is important to determine if the day to day functioning of the division satisfies the goals of the organization. This research paper aims to determine the impact on the customer satisfaction and determine the grievances of the customers regarding the services offered to them as well as the means adapted for service delivery. This paper also strives to improve the operational efficiency of the division, like enhanced solutions to the technical enquiries as well as improved warranty repairs. The research process would comprise of the identification of the problem, determination of the major hurdles of the company, scan the problem issues and devise suitable strategies for the purpose of implementation. The research process deals with the methodologies followed while engaging in research and the type of methodologies followed for the purpose of the research (Repko Szostak, 2016). Experimental design There are two types of research that can be carried out namely quantitative research and qualitative research (Bryman, 2015). The quantitative methods of research includes the generation of theories as well as hypothesis, development of suitable instruments for measurements, experimental control, collection of the empirical data and analysis of the data collected (Creswell, 2013). The qualitative methods are used for the purpose of exploratory research (Silverman, 2013). They are used to understand a wide variety of factors such as motivations, opinions, satisfaction levels, underlying reasons and others. This method provides insights to the problems or helps in the development of new ideas. It gives way for performing the quantitative research. In this research paper, a combination of the quantitative and qualitative process is applied. A standardized questionnaire is required for the purpose of the collection of quantitative data in the research. The questionnaire should be designed in such a way that it answers the research questions and should be in line with the research objectives. The questionnaire should follow a prescribed report format so that the interviewees can fill it quickly. It should be made in such a way that the interviewees can handle each question consistently. A sample questionnaire is prepared for the purpose of carrying out this research- Questions Option 1 Option 2 Option 3 Are the customers happy with the services Yes No Dont know Are the customers likely to come back for repeat orders? Yes No Dont know Are there sufficient manpower? Yes No Dont know Is the courier service reliable? Yes No Dont know Are the machine parts available in local market? Yes No Dont know Are the machine parts available in the national market? Yes No Dont know Are there any customer complaints? Yes No Dont know Sample design The sampling method concerns with the selection of a group of individuals from a statistical population. This is done to estimate the demonstrated characteristics of the entire population. The each and every observation made provide a measurement of each of the characteristics concerning the research problem. For example, in the above questionnaire, if the answer to the question Are there any customer complaints is yes for the majority of the population surveyed, it implies that the customer satisfaction level is low. It implies that the organization must take adequate measures to increase the customer satisfaction. The research was carried out on 20 employees of the CompleteCare division of the company. The participants were asked the survey questionnaires and their feedbacks are noted. The researcher has used pseudo names for the identification of the participants. The simple random sampling method is followed for the purpose of this study. This method allows the researcher to utilize the statistical methods in order to analyze the sample results. Data Collection The theoretical framework of this research was done through detailed investigation as well as through the relevant literature available in the books, literary works and journals, which directly relate to the problem statement (Englander, 2012). The relevant literature work concerning the customer satisfaction, operation management and customer grievance handling are analyzed in detail (Englander, 2012). A questionnaire was formulated that helped the researcher to find answers to the pre determined research questions. The parameters that were studied in the questionnaire were customer satisfaction rates, likelihood of customers for reorder, availability of machine parts, reliability of couriers, types of consumer complaints, frequency of the grievances and others. The quantitative data collected in this research includes the frequency of grievances, number of satisfied customers, number of dissatisfied customers, and number of manpower (technical operators). The qualitative data collected includes the types of customer complaint, reliability of courier services used, quality of the human resource and others. Data Analysis The researcher would utilize two categories of data namely quantitative analysis and qualitative analysis (Gelman et al., 2014). The quantitative data comprises of graphical representation of the collected data. There are various methods of analyzing the data such as excel sheets, pie charts, mathematical tools, bar graphs, scatter diagram and others (Gelman et al., 2014). The qualitative data comprises of the observations, surveys, online forums and others. The literature review is also used to analyze the qualitative data (Gelman et al., 2014). The quantitative data analysis consists of the testing of the theoretical framework of the problem statement and the different variables associated with the problem. This type of data analysis displays the strengths of association between the dependant as well as independent variables. It is also important to test the null hypothesis as well as the alternate hypothesis. The researcher may also use the methods of multiple regressions, which f urther strengthens the test of association. Results The data analysis gives some interesting results. The researcher used the results to deduce suitable conclusions. The customers were not happy with the present services of the division. The quality of services was poor and it did not match the customer requirements. There was lack of trained manpower, especially the technical operators. The couriers that were used for pick and delivery of the customers instruments were faulty in nature and cannot be trusted. It was found out that some machine parts were not available in the local markets, but they were available in the national market. On an average, there were four to five customer complaints in a day. The primary issues of the complaints were lack of service, poor quality of the services, poor quality of the courier services, non availability of the technical operators, and non-availability of the various machine parts. The researcher found out that the customer satisfaction levels were poor and the customers were not likely to com e back for re-orders. Ethical considerations The researcher should abide by the specifications of the ethical conduct of research for the purpose of the truthful achievement of the goals or objectives of the research. The participants should not be forced to take part in the data collection process. It is the duty of the researcher to ensure privacy of information. Budget and Timelines Weeks 1 2 3 4 5 6 7 8 9 10 Project Milestones Research Objectives Research questions Research outcome Research Process Data collection process Data analysis Ethical Consideration Dummy Tables Contents of the Research Proposal Main points Problem Statement Identifies main issue of the research Purpose of Research Goals and objectives of the research Research Objectives Specific objectives of the research Research questions Questions for the specific research Research outcome End results expected from the research Research Hypothesis Two types of hypothesis formulated Research Process Procedure of the research Sample Design Number of people interviewed Data collection process Procedures followed for the collection of data Data analysis Procedure for analysis of data collected Ethical Consideration Ethical guidelines for carrying out research process Questions Option 1 Option 2 Option 3 Are the customers happy with the services Yes No Dont know Are the customers likely to come back for repeat orders? Yes No Dont know Are there sufficient manpower? Yes No Dont know Is the courier service reliable? Yes No Dont know Are the machine parts available in local market? Yes No Dont know Are the machine parts available in the national market? Yes No Dont know Are there any customer complaints? Yes No Dont know References Bryman, A. (2015).Social research methods. Oxford university press. Creswell, J. W. (2013).Research design: Qualitative, quantitative, and mixed methods approaches. Sage publications. Englander, M. (2012). The interview: Data collection in descriptive phenomenological human scientific research.Journal of Phenomenological Psychology,43(1), 13-35. Gelman, A., Carlin, J. B., Stern, H. S., Rubin, D. B. (2014).Bayesian data analysis(Vol. 2). Boca Raton, FL, USA: Chapman Hall/CRC. Repko, A. F., Szostak, R. (2016).Interdisciplinary research: Process and theory. Sage Publications. Silverman, D. (2013).Doing qualitative research: A practical handbook. SAGE Publications Limited.